Returns & Exchanges
At Aipas, we want to ensure you are fully equipped for your next adventure; if your gear isn't the perfect fit, you can return or exchange items within 30 days of purchase. All returned products must be in their original, unused condition with all tags and packaging intact.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Gear
Securely pack your sports equipment in its original packaging, ensuring all manuals and accessories are included to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned gear for quality assurance, we will process your refund or ship your exchange within 5-7 business days.